PRIVACY POLICY
PRIVACY POLICY
Last updated: January 2026
At Benkes of England, your privacy is important to us. We are committed to protecting the personal information you share when using our website or purchasing our products. This privacy policy explains how we collect, use, and safeguard your data.
When you interact with our website, we may collect the following information:
- Personal details: name, email address, phone number, billing and shipping addresses.
- Payment information: credit/debit card details (processed securely via our payment provider).
- Account information: if you create an account.
- Website usage data: IP address, browser type, pages visited, and referral sources.
- Marketing preferences: if you sign up for emails or promotions.
We collect data through:
- Forms on our website (checkout, contact, or enquiry forms).
- Cookies and tracking tools to improve site functionality and analyse user behaviour.
- Third-party services such as payment processors and shipping partners.
We use your data to:
- Process and deliver orders.
- Respond to enquiries or customer support requests.
- Send marketing emails (with your consent).
- Improve our website and products.
- Comply with legal or accounting obligations.
We do not sell your personal information. We may share data with:
- Service providers: payment gateways, shipping companies, IT providers.
- Legal authorities: if required by law.
We retain personal data only as long as necessary to fulfil the purposes outlined, such as completing orders, complying with legal obligations, and maintaining accounts. You can request deletion of your personal data at any time.
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the details below.
We implement appropriate technical and organisational measures to protect your data, including encryption and secure servers. While we take all reasonable steps to safeguard information, no system is completely secure.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.
We may update this privacy policy from time to time. The most recent version will always be available on our website, and we encourage you to review it periodically.
For questions or concerns about your privacy or this policy, please GET IN TOUCH.






